Effective block management is the cornerstone of a well-maintained, financially sound, and harmonious residential development. It involves much more than simply collecting service charges; it requires a proactive, transparent, and comprehensive approach to every aspect of a building’s operation.
As we move through 2026, the demands on freeholders, Resident Management Companies, and Right to Manage Companies are greater than ever. This is where Estates Property Management (EPM) provides clarity and expertise.
This guide will walk you through the essential components of modern block management and explain how our tailored services can enhance your development, ensure compliance, and provide peace of mind for all residents.
The EPM Difference: Tailored and Transparent
We believe that a one-size-fits-all approach simply doesn’t work. Every development is unique, with its own set of challenges and requirements. Our philosophy is built on creating a bespoke management strategy that works for you.
Whether your primary goal is to save money, improve the quality of services, or a blend of both, we can design a solution that fits.
Our charging structure is clear and easy to understand, so you will never encounter hidden surprises. We educate our clients, empowering you to make informed decisions about your property.
By setting realistic budgets and maintaining close relationships, we ensure your service charge funds are used efficiently to deliver maximum value.
Core Block Management Services for 2026
A successful block management strategy is composed of several key services working in harmony. Here is a breakdown of the comprehensive support offered by EPM.
Service Charge Collection
Managing finances is one of the most critical responsibilities. We handle all service charge collections on your behalf, ensuring full compliance with the latest legislation. Our team ensures that funds are controlled in line with agreed-upon budgets, guaranteeing value for money and the consistent delivery of high-quality services for your development.
Repairs & Maintenance
A well-maintained building retains its value and keeps residents happy. We meticulously manage all repairs and maintenance, from minor fixes to major works. Our clients benefit from a 24-hour emergency service for urgent matters, providing reassurance that help is available around the clock. We focus on quality workmanship and cost-effectiveness, protecting your investment for the long term.
Company Secretarial Services
The administrative burden of managing a Residential Management or Right to Manage Company can be significant. Our specialist company secretarial team takes this stress off your shoulders. We handle all matters relating to the company, including filing statutory accounts, maintaining your company register, and managing annual filing obligations, ensuring you remain compliant at all times.
Free Service Charge Appraisal
Are you unhappy with your current agent or unsure if you are getting the best value? We offer a free, independent review of your service charges and existing management arrangements. This no-obligation appraisal can provide valuable insights and highlight opportunities for cost savings or service improvements.
Soft Service & Contractor Procurement
Maintaining the appearance and smooth running of your development is essential. We can provide in-house cleaning, gardening, and general maintenance through our own skilled team.
Alternatively, we can source and manage trusted local contractors. In every case, we manage them for quality, cost-effectiveness, and reliability, ensuring your development always looks its best.
On-Site Staff
For larger or more complex developments, on-site staff can make a world of difference. We can provide and manage dedicated teams tailored to the needs of your building, from caretakers and porters to full concierge services.
Our management includes all HR, payroll, and health & safety compliance, allowing you to enjoy the benefits without the administrative overhead.
Insurance Procurement
Securing the right insurance is non-negotiable. We work with a network of specialist brokers in the block buildings insurance sector. This enables us to arrange competitively priced and comprehensive insurance policies that provide robust protection and full regulatory assurance for your building.
Ground Rent Collection
For freeholders, our experienced in-house team provides a seamless ground rent collection service.
We ensure that ground rents are issued and collected in strict accordance with all legislative requirements, simplifying the process and ensuring consistent returns.
Solicitor Enquiries
Delays during property sales can be frustrating for everyone involved. Our dedicated team manages all pre-sale and post-sale leasehold enquiries swiftly and professionally.
By providing accurate information promptly, we help keep property transactions on track and moving smoothly.
Innovation in Action: The Dwellant Online Portal
In 2026, technology is key to efficient communication and management. EPM provides all owners with access to the Dwellant Online Portal, a cutting-edge platform designed to bring your community together. This customised website for your development allows you to:
- Check Documents: Access personal property documents and important building information anytime, anywhere.
- Stay Informed: Explore an interactive community hub and stay updated on building news.
- Request Repairs: Easily raise and track maintenance repair requests through a simple online interface.
All information is stored securely on cloud-based servers, with robust security measures like two-factor authentication in place to protect your personal data.
Transform Your Property Management Today
Choosing the right block management partner can transform a poorly managed development, giving it a new lease of life.
At Estates Property Management, we are confident that our tailored approach can save you money, improve cost efficiency, and deliver a service that exceeds your expectations.
If you are ready to experience a higher standard of block management, we would love to have a chat.
Get in touch with our expert team today.
Email: enquiries@estatespm.co.uk
Phone: 03330 062 930