About Us

How it started

Estates was founded in 2014 by Ashley and Danielle, who, after years of working within large corporate managing agents, set out with a clear vision: to deliver a high-quality property management service with a truly personal approach.

From our office in Chester, we are perfectly positioned to manage a portfolio that stretches from London to Dundee. What began with just six flats in Bradford has grown into the management of more than 9,000 homes across 190 residential developments. Our success has been built on a hands-on approach and the strong, lasting relationships we have developed with our clients.

We take pride in managing our growth carefully selecting developments thoughtfully and expanding our team sustainably. This ensures that every client continues to receive the same dedicated, personal service today as they did on day one.

Pride in your property

Transparency and Professionalism

We carefully manage our growth, the developments we take on, and our staffing to ensure that our growth does not and has not affected any of our existing clients. The service our clients receive now is the same service they have had from day one. We are not a large corporate company, our staff
are our family, and we value our team.

We’re proud to have received a Highly Commended award from News On The Block Awards 2023, recognising our dedication to excellence in Block & Estate Management and outstanding service to our clients.

Our 24-hour emergency service ensures peace of mind, offering round-the-clock support for urgent issues, so your property is always cared
for, even outside regular hours.

Our additional legal services, including Company Secretarial, keep all your administration in one place, streamlining processes and ensuring your
property’s legal requirements are efficiently managed.

Our in-house maintenance team helps reduce costs for property owners by providing efficient, reliable services, ensuring repairs and upkeep
are handled quickly and affordably.

Accreditations

Estate Property Management have both ISO9001 in Quality Management systems and ISO45001 in Occupational Health and Management Systems.

We are members of the Property Ombudsman and are proud to say that we are regulated by the Royal Institute of Chartered Surveyors (RICS).

We are a registered Scottish Property Factor, property factor ID PF000693 and are members of the Property Managers Association Scotland (PMAS).

Have a chat with us

If you have any questions, inquiries, or would like to learn more about our services, please fill out the form below. A member of our team will review your message and get back to you as soon as possible.

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