Following a stringent tendering exercise by the residents’ committee at City Quay, Estates PM were appointed to take over the management and administration of the development in October 2016. The impressive scheme of 196 apartments and 16 town houses, split over 4 blocks sits on the River Tay and offers the most fabulous views of the sunniest city in Scotland.
Despite Estates PM location in Cheshire, our distance from the development has not proved to be problematic at all, working with the residents’ committees, we visit the site frequently at pre-arranged times and offer continuous communication, offers of one to one meetings, and residents meetings with the City Quay owners. Communication is sent to all owners prior to the site inspections so they have the opportunity to come and see us
- Putting all energy supplies into the name of Estates PM so the best rates contracts could be secured with the energy suppliers, something the previous Property Factors had been unwilling to do
- Carrying out an insurance valuation and putting the block buildings insurance out to tender, saving a combined £10,000 across all phases on building insurance and securing better terms in respect of the excesses applicable
- Combining the cleaning, repairs and general day to day maintenance and employing a full time caretaker to fulfil these rolls. This not only represented a cost save, but gives the residents a full time member of staff and improved service levels
- Replacement of all emergency and non-emergency lights to LED.